what we do build the dream… play with reality

  • USER EXPERIENCE
  • COMMUNITY MANAGEMENT
  • GLOBALIZATION
  • ONLINE SAFETY

24/7/365 NO EXTRA CHARGE FOR WEEK-END OR HOLIDAYS

I want to see more!more

services we provide

Alchemic Dream services are available in 40+ languages and up to 24/7/365. We have various packages and pricing models to suit any company size, need, and budget. We have services dedicated to multiple platforms and other products.

  • platforms we play with
  • online games
  • mobile games
  • MMOS
  • games for children
  • other products
  • User experience
  • Community management
  • Globalization
  • Online safety

improve user experience

What is included with this service?
  • Social Support
  • Email support
  • Live-chat support
  • Phone support
  • FAQ Management
  • Game Mastering

3 ways to make your users happy!

  • flexible support
  • Gaming Specialists
  • Customer Support Expertise

Flexibility

  • Instantly scalable solutions
  • Services on demand
  • Up to 24/7 coverage across all timezones
  • No long term commitment

100% Gamers

  • Native speakers with excellent language skills
  • From casual puzzle games to hardcore RPG style
  • Eager to see a game succeed, addicted to challenges
  • Mobile geeks & tech experts

All-In-One Solution

  • Customer support tool included
  • FAQ implementation
  • 200+ game releases assisted
  • Customer satisfaction guarantee

reinforce social engagement

What is included with this service?
  • Content Moderation and Crowd Control
  • Social Media Management
  • Community Management
  • Communications Plan

3 ways to make your users happy!

  • Communication Strategy
  • Analysis
  • Community Management

Be Ready!

  • Content and Event creation
  • Communication calendar
  • Soft launch to release planification
  • Preparation of social channels

All about KPI

  • Monthly detailed metrics
  • Game and community feedback
  • Net Promoter Score
  • Social media performance

Interaction

  • Content moderation
  • Community engagement
  • Original content creation
  • Roleplay conversations

aim for globalization

What is included with this service?
  • Game Localization
  • Software Localization
  • Localization Consulting
  • Localization Verification
  • Quality Assurance Testing
  • International Player Feedback

3 ways to make your users happy!

  • Localization
  • Audio Production
  • Localization testing

Localization

  • Translation
  • Editing
  • Proofreading
  • Localization consulting

Audio Production

  • Casting & Directing
  • Multilingual voice over recording
  • Facial Video Capture
  • International Pre and Post-Production

Localization testing

  • Native language testing
  • Wide range of languages
  • Test plan creation
  • User experience testing

ensure online safety

What is included with this service?
  • Protection from :
  • • Child Abuse
  • • Fraud
  • • Suicidal Threats
  • • Real-Life Threats
  • • Goldspamming and cheating

3 ways to make your users happy!

  • Protect your Brand
  • For Children
  • Fraud Prevention

Better safe than sorry

  • Real life Threat protection
  • Offensive content moderation
  • Scam and competitor advertising management
  • Server uptime monitoring

Ultimate protection

  • Coppa compliancy assistance
  • Child predator detection
  • Suicide threat management
  • Worldwide coverage

Virtual currency, real protection

  • Virtual economy protection
  • Fraud investigation
  • Fraud prevention consulting
  • Sanction policy enhancement

Custom quote for custom needs!

Fill in the form below and we’ll get back to you within 24 hours.

Want direct contact?

Tel : 1-819-840-9607
Email : business@alchemicdream.com

Thank you!
Answer guaranteed within 24 hours!

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